Privacy Policy

Privacy Policy

Last Updated: 2-25-26

Kertz Enterprise LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit forms, schedule appointments, or opt in to receive SMS or email communications from us. By using our services or providing your information, you agree to this Privacy Policy and our Terms of Service.

We may collect the following types of information:

Contact Information
Name, email address, phone number, mailing address, and any other information you voluntarily provide when submitting forms, requesting estimates, booking appointments, or contacting us.

SMS & Communication Data
If you opt in to receive SMS or email communications, we collect and maintain records of your consent, messaging preferences, and opt-out activity in accordance with applicable laws and carrier requirements.

Usage & Device Information
We may collect IP address, browser type, device type, pages visited, and website interaction data using cookies, tracking pixels, and analytics tools.

Service & Appointment Information
Details related to scheduled services, project inquiries, or customer support interactions.

We use collected information to:

• Provide requested services and customer support
• Send appointment confirmations and reminders
• Send SMS and email communications you have expressly consented to receive
• Improve website performance and marketing effectiveness
• Maintain compliance records related to opt-in and opt-out activity
• Protect against fraud, abuse, and security risks

SMS messages are sent only to individuals who provide express written consent through our website forms or other authorized opt-in methods.

By checking the consent box on our forms, you agree to receive transactional and/or marketing text messages from Kertz Enterprise LLC at the phone number provided.

These messages may include appointment reminders, service notifications, account updates, promotional offers, discounts, and company updates.

• Message frequency may vary
• Message and data rates may apply
• Reply STOP to opt out
• Reply HELP for assistance
• Consent is not a condition of purchase

We do not send unsolicited text messages.

We do not sell, rent, or trade your personal information.

We do not share mobile phone numbers, SMS opt-in data, or consent records with third parties or affiliates for marketing or promotional purposes.

We may share information only in the following limited circumstances:

Service Providers
We may share information with trusted vendors that help us operate our business, including SMS delivery providers, email platforms, scheduling software, analytics tools, and customer support systems. These providers may only use your information to perform services on our behalf.

Legal Requirements & Safety
We may disclose information if required by law or to protect the rights, property, and safety of Kertz Enterprise LLC, our customers, or others.

Business Transfers
In the event of a merger, acquisition, or asset sale, customer information may be transferred, subject to the same privacy protections outlined here.

All use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties except for messaging service providers supporting our communications.

We use cookies and similar technologies to enhance user experience and analyze website performance. You may disable cookies in your browser settings; however, some website features may not function properly if cookies are disabled.

SMS Opt-Out
You may opt out of SMS communications at any time by replying STOP to any message. After sending STOP, you will receive a confirmation message and will no longer receive SMS messages unless you opt back in.

For assistance, reply HELP or contact us directly.

Message frequency may vary. Message and data rates may apply.

Email Opt-Out
You may unsubscribe from marketing emails by clicking the unsubscribe link in any email.

Access & Correction
You may request access to, correction of, or deletion of your personal information by contacting us, subject to applicable laws.

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

If you have questions about this Privacy Policy, please contact:

Kertz Enterprise LLC
Phone: +1 (636) 730-0577
Email: contact@kertztreeservice.com